SHIPPING

Where does my order ship from?

Bowral NSW

Which courier company do you ship with?

Australia Post

How long does it take to dispatch my artwork?

Ships within 2-4 business days, artwork is not dispatched on weekends or public holidays

How much does shipping cost?

Shipping within Australia is free. Please email me (ginaaandreeart@gmail.com) for a quote for overseas shipping

Can you ship to a PO Box?

No sorry must be to a home address

Do I need to sign for my artwork?

Yes, in order for me to know that it has reached the right recipient a signature is required. If you choose to waive this clause Gina Andree Art does not accept responsibility for artwork which is misplaced or lost during delivery.

RETURNS

Gina Andree Art does not accept returns on original artworks simply for change of mind. If the painting is damaged or lost we will happily offer a refund. In order to get a refund you must contact me via email (ginaandreeart@gmail.com) within 48hours of delivery to report any damage. Photos of the damaged painting and packaging (inside and out) must be included. The painting must be returned within 30 days of delivery date.